Aftercare & Warranty

high quality products with a comprehensive and extensive range of warranties

Building Product Solutions offer high quality products and a comprehensive and extensive range of warranties. To ensure these warranties are maintained for the duration of the warranty period it is essential that good housekeeping and basic maintenance procedures are carried out. The procedures required to ensure that the warranties are not compromised are listed below:

 

20 YEARS PLASTIC WARRANTY 

All the PVCu profiles used in the manufacture of the Building Product Solutions window and door ranges are guaranteed for 20 years against discoloration and structural degradation

AFTERCARE All the PVCu profiles used in the manufacture of the Building Product Solutions window and door ranges should be cleaned regularly with warm soapy water. It is acceptable to periodically use a very light abrasive cleaner (as used for acrylic baths) for the removal of ingrained dirt and grease. This cleaning material however should not be used frequently. Roof glazing material should be regularly cleaned accordingly.

10 YEARS GLASS WARRANTY 

All the insulated glazing units used in the manufacture of the Building Product Solutions window and door ranges are guaranteed for 10 years against the hermetic seal failing.

AFTERCARE Glass should be cleaned with a proprietary glass cleaning liquid or soap and clean water. Care should be taken when cleaning resin bead and coloured areas. Exclusion from the warranty. No warranty is given in respect of plastic bars post-fixed to the surface of the glass. Building Product Solutions, whilst accepting this is a popular product and supplies it accordingly, does not regard its adhesive properties as long term.

2 YEARS FITTINGS WARRANTY 

All fittings, locks and ironmongery used in the product range are guaranteed for 2 year against manufacturing fault failure.

AFTERCARE All moving parts should be lightly oiled regularly and door locks oiled where indicated on the lock face. All moving and visible parts on espagnolettes should be wiped with a lightly oiled cloth a minimum of twice per annum. Handles should be cleaned using the same procedure as for the PVCu profiles.

NOTE: As the commonest fault of locking mechanism failure is due to poor aftercare, the above should be strictly adhered to or your warranty could become invalid.

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